Depot Repair

Professional bench-level repair for cell washers, benchtop centrifuges, and other key laboratory instruments.

Each moment that your instrument is down is a moment of lost productivity. P86 Clinical Engineering understands how much your lab depends on reliable equipment and how downtime affects every run, every sample, and every patient result.

Over the last 40 Years we made an impact that is strong & we have long way to go.

Whether your instrument arrives damaged, intermittent, or completely non-functional, our depot repair process provides comprehensive inspection, cleaning, part replacement, calibration, and final verification so your equipment returns to you ready for dependable daily use.

We also know that budgets are always under pressure—grant-based labs and large hospital systems alike must watch every dollar. That’s why P86 has designed a repair model that balances high-quality service with cost containment, giving you flexible pricing and clear communication at every step

Our depot repair workflow is designed to be simple, transparent, and efficient. Choose from the following options to match your instrument’s condition and your lab’s needs.

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List Of Options

1 Initial Evaluation & Status Report

Once your instrument arrives at our facility, it is logged in, photographed, and assigned to a technician. We perform a detailed diagnostic evaluation and send you a clear report outlining findings, repair recommendations, and estimated cost before any major work begins.

2 Standard Clean, Repair & Calibration

Ideal for instruments that are failing, out of balance, or showing inconsistent results. We fully disassemble, clean, replace worn components, adjust settings, and calibrate speeds or cycles to meet manufacturer specifications. Final testing ensures your instrument is ready for routine use.

3 Priority / Rush Turnaround

For time-sensitive situations, we offer priority repair service. Your instrument is moved to the front of the queue, and we leverage our stocked parts inventory to get you back up and running as quickly as possible.

4 Multi-Instrument Batch Service

If you manage several centrifuges or cell washers, you can ship multiple units together for coordinated service. Batch repair helps standardize performance across devices and reduces total downtime for your department.

5 Tubing Kits, Rotors & Consumable Replacement

To help contain costs, we manufacture many tubing kits in-house, allowing us to replace worn consumables affordably while maintaining quality. We also inspect rotors, lids, and safety components and recommend replacement when needed.

6 Custom Packing & Return Shipping

To make shipping easier and safer, P86 can provide a custom-fit box with packing material, decontamination instructions, and a return label, simplifying the process for your team and protecting the instrument in transit.

Service Testimonial

Brandon Maxwell, Laboratory Manager, Rochester, MN

NewYork

“P86 Clinical Engineering has transformed the way we manage our centrifuges and cell washers. Their depot repair service is clear, efficient, and incredibly reliable. ”

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Raymond Castillo Biomedical Equipment Supervisor Chicago, IL

NewYork

“We ship all of our centrifuges and cell washers to P86 Clinical Engineering. Their communication is excellent, the reports are clear, and the instruments always come back performing better than before. They’ve become our go-to partner for any critical bench repair.”

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Emily Robinson Blood Bank Supervisor Des Moines, IA

First Time Patient

“What I appreciate most about P86 is their reliability. If a unit goes down unexpectedly, they respond quickly, explain our options, and turn the repair around fast. Their expertise and honesty give our team a lot of confidence in the equipment we use every day.”

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Service FAQ

Do we need to decontaminate instruments before shipping?

Yes. For safety and regulatory reasons, we require that all instruments be decontaminated before they leave your facility. When you schedule a repair, we provide simple instructions and documentation to guide your team through the process.

How long does a typical depot repair take?

Turnaround time depends on the instrument type and parts availability, but most repairs are completed promptly thanks to our stocked inventory of common components. Priority service is available if you need your instrument back as quickly as possible.

Which instruments and manufacturers do you support?

Our primary focus is cell washers and benchtop centrifuges, but we also service a variety of related laboratory instruments. If you’re unsure, simply contact us or use the scheduler and tell us the model and manufacturer—we’ll confirm support before you ship.

How is pricing determined—hourly or flat rate?

We offer both options. Many clients prefer a flat-rate structure for predictability, while others choose hourly billing for complex or unique repairs. During the evaluation stage, we’ll recommend the most cost-effective option based on your specific instrument and issues.

Will I receive documentation after the repair?

Absolutely. Every depot repair includes a detailed service report covering diagnostics, parts replaced, calibration results, and final performance verification. This documentation can be used for internal quality records and accreditation inspections.

What if the instrument is not repairable?

If we determine that repair is not economical or technically feasible, we will contact you with our findings. In many cases, we can suggest alternatives such as sourcing a replacement or recertified instrument and transferring usable parts where appropriate.

Do you provide support before we decide to ship?

Yes. Our Technical Support Scheduler allows you to book a consult with an engineer who can help you decide whether a depot repair, on-site troubleshooting, or a different solution makes the most sense for your situation.